SalesPad Support Hours

8am-5pm EST Monday-Thursday

8am-4pm EST Friday

Start a conversation

Utilities

  • Credit Card Utilities

    Overview With Credit Card Utilities, users can removed credit card transaction history from SalesPad, encrypt plain text credit card numbers, and mask credit card numbers for historical sales document...

  • Remote Library

    Overview The SalesPad Remote Library dll for SalesPad Desktops acts as the listening point for  communications from other applications, such as DataCollection, ShipCenter, AutomationAgent, and ShipTo....

  • Locating Old SalesPad Desktop License Files

    Overview If you are running an older (versions 4.3 and prior) version of SalesPad Desktop and you need to access your license in order to reinstall SalesPad Desktop, either on a new workstation or the...

  • Barracuda Firewall Spam Filter

    SalesPad Desktop has recently discovered that Barracuda's firewalls are marking both incoming and outgoing SalesPad emails as spam. Please be patient as we work with Barracuda to resolve this issue. I...

  • Untab Retab Feature

    Overview The Un-Tab feature, new in Sales Pad 4 .2, allows you to maximize forms so you can see more data on the screen when working in SalesPad. The un-tab feature enables you to right-click to the U...

  • SQL Custom Procedures

    Overview SQL Custom Procedures allows users to see any custom SQL procedures that are in the database. Users can also perform some basic maintenance through this module, such as updating the data ware...

  • Resources

    Overview Resources are files attached to various business objects. Resources do not write to the Dynamics GP version of resources (attachments) by default. The setting Save Resources as GP Attachments...

  • Import Manager

    Overview The Import Manager allows you to import information from external files (such as Excel spreadsheets) to tables in SalesPad by creating an import definition and a field mapping. For example, I...

  • Desktop System Log Search

    Overview System Log Search allows users to look through the system log. A user can customize how results are drawn and what information is displayed. This document will teach you how to access System ...