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Troubleshooting Error Installing UPS WorldShip to a Mapped Folder Path

If you are installing UPS WorldShip to a mapped folder path, you may receive one of the following errors when setting up ShipTo:


  1.  
    The ‘ShipTo Import.DATA’ integration map file is in use (by WorldShip) and needs to be replaced. Please close WorldShip, attempt to import a document, and then restart WorldShip.


  2. An unexpected error has occurred. Could not find a part of the path ‘P:\UPS\WSTD\wstdShipmain.ini’.

These errors may result from the way UPS WorldShip is configured upon installation. ShipTo does not work well using drive letters to a mapped file path. Instead, we recommend changing these to UNC file paths in the computer registry.

The following two keys should be updated:

HKEY_LOCAL_MACHINE\SOFTWARE\UPS\INSTALLATION\SHIPMAIN
HKEY_LOCAL_MACHINE\SOFTWARE\UPS\INSTALLATION\NETWORKSHAREDIR

Windows Vista x64 stores the keys in the following locations:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\INSTALLATION\SHIPMAIN
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\INSTALLATION\NETWORKSHAREDIR

The original keys should look like this:

After the change, they should look like this:

Choose files or drag and drop files
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